Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. We are committed to transparency about data collection practices and your privacy rights under Canadian federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By continuing to use our services, you acknowledge that you have read and understood this policy. Last updated: January 28, 2026.
What Are Cookies
Cookies are small text files stored on your device when you visit our website or use our mobile applications. These files contain information that helps us recognize your device and preferences during subsequent visits. Cookies play a crucial role in delivering personalized gaming experiences, maintaining security standards, and ensuring compliance with Canadian gaming regulations. We also use similar technologies such as web beacons, pixel tags, and local storage objects that serve comparable functions to traditional cookies.
Types of Cookies We Use
Our platform utilizes several categories of cookies to enhance your gaming experience:
- Essential Cookies: Required for basic website functionality, user authentication, and secure transactions
- Performance Cookies: Collect anonymous data about website usage, loading times, and technical performance
- Functional Cookies: Remember your preferences, language settings, and gaming history
- Analytics Cookies: Help us understand user behavior and improve our services
- Marketing Cookies: Used to deliver targeted promotional content and measure campaign effectiveness
- Security Cookies: Detect fraudulent activity and protect against unauthorized access
Purpose and Legal Basis
We process cookie data based on several legal grounds under Canadian privacy law. Essential cookies are necessary for contract performance and legitimate business interests. Marketing and analytics cookies require your explicit consent, which we obtain through our cookie banner. We use cookies to verify player identity, prevent underage gambling, maintain responsible gaming tools, and comply with anti-money laundering requirements. Our cookie practices align with provincial gaming authority regulations and federal privacy standards.
Duration and Storage
Cookie duration varies depending on their purpose and type. Session cookies are temporary and deleted when you close your browser. Persistent cookies remain on your device for predetermined periods ranging from 24 hours to two years. Essential security and authentication cookies typically expire after your gaming session ends. Marketing and analytics cookies may persist longer to track campaign performance and user engagement patterns. We regularly review and update cookie expiration periods to minimize data retention while maintaining service quality.
Third-Party Cookies
Our platform integrates with various third-party services that may set their own cookies. These include payment processors, game providers, analytics platforms, and advertising networks. Third-party cookies are governed by their respective privacy policies, which we encourage you to review. We carefully vet all third-party partners to ensure they meet Canadian privacy standards and gaming industry requirements. Some third-party cookies may transfer data outside Canada, subject to adequate privacy protections and your consent.
Cookie Management and Control
You have comprehensive control over cookie usage on our platform. Our cookie preference center allows you to accept or reject different cookie categories while maintaining essential functionality. You can modify these settings at any time through your account dashboard or the cookie banner that appears on your first visit. We respect your choices and will not re-enable rejected cookies without your explicit permission.
Browser Settings and Deletion
Most web browsers provide built-in cookie management tools. Here are instructions for popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Note that disabling certain cookies may limit website functionality and gaming features.
Mobile Applications
Our mobile gaming applications use similar tracking technologies through device identifiers, local storage, and in-app analytics tools. Mobile cookie management varies by operating system. iOS users can control tracking through Settings > Privacy & Security > Tracking. Android users can manage advertising preferences through Settings > Google > Ads. Push notification preferences and location services can be controlled through your device’s main settings menu.
Data Protection and Security
Cookie data is protected using industry-standard encryption and security measures. We implement strict access controls, regular security audits, and data minimization practices. Personal information collected through cookies is processed in accordance with our Privacy Policy and Canadian privacy legislation. We do not sell cookie data to third parties and only share information as necessary for service provision and regulatory compliance.
Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, technology, or applicable regulations. Significant changes will be communicated through email notifications and prominent website notices. We encourage regular review of this policy to stay informed about our cookie practices. For questions about our cookie usage, data protection practices, or to exercise your privacy rights, please contact our privacy team through the designated channels in our Privacy Policy or customer support system.